FAQ
Frequently Asked
Questions
Find your answers here
If you have further questions, please mail us at riversiderafting@gmail.com or fill-out our form in our contact us page.
WHAT SHOULD I BRING WITH ME ON THE RAFT?
We recommend you bring a good pair of ‘river’ shoes (not flip-flops), bring lots of water, wear sunglasses, a hat and sunscreen.
WHAT DO I NEED TO PICK UP THE RAFT?
You’ll need to bring a piece of government ID. For customers ages 16-17, you’ll need a parent or guardian to sign your waiver and pick up the raft.
CAN I TAKE THE RAFT SOMEWHERE ELSE?
You can take the raft anywhere you would like, but we do not recommend the rafts for whitewater rafting.
DO I NEED RAFTING EXPERIENCE?
Rafting down the Bow River is very easy. Once you are on the water, the current will take you down the river. You will have to avoid the shallow parts and the bridge posts along the river.
CAN MORE THAN THE LISTED AMOUNT OF PEOPLE RIDE ON THE RAFT?
Yes, but it is not recommended and extra life jackets are $5 each.
CANCELATION POLICY
Cancelations made 24 hours prior to the pick-up day will be able to reschedule for a different day.
Cancellations made less than 24 hours will NOT receive the opportunity to reschedule and will NOT receive a refund on the raft.
Cancelations made by Riverside Rafting due to weather or any other reason, will result in everyone booked that day to receive credit and the opportunity to reschedule their trip down the river.
Grab a Paddle. We’ll Do the Rest.
Here at Riverside Rafting we provide an easy and simple way to go rafting with online booking and convenient pick up right by the Bow River.
EXCELLENT
Based on 230 reviews
Posted on Google![]()
instaMek Support BTrustindex verifies that the original source of the review is Google.
Amazing experience with Riverside Rafting in Calgary! The trip was fun, safe, and well-organized. The guides were friendly, professional, and made the whole rafting adventure exciting and memorable. Perfect activity if you're looking for outdoor fun in Calgary—highly recommend!Posted on Google![]()
Jacquie SinnettTrustindex verifies that the original source of the review is Google.
The best rafting company in the city! The staff are incredibly helpful and knowledgeable, the gear is top-notch, and their prices can’t be beat. I went out with them multiple times this summer and every experience was fantastic. Highly recommend!!Posted on Google![]()
Madison McTigheTrustindex verifies that the original source of the review is Google.
Great qualityPosted on Google![]()
Jenna DemarckeTrustindex verifies that the original source of the review is Google.
Best experience with my friends! The workers were also so kind!Posted on Google![]()
keira coakwellTrustindex verifies that the original source of the review is Google.
Amazing experience, super friendly staff!!Posted on Google![]()
Camryn KempTrustindex verifies that the original source of the review is Google.
Such a good experiencePosted on Google![]()
Kylea marieTrustindex verifies that the original source of the review is Google.
My friend and I have rafted through this provider twice now, we are not disappointed! From the booking process to getting onto the river, it was a seamless and friendly experience both times. The raft/paddles are sturdy and the lifejackets are comfortable. The first time, we were slightly concerned we’d miss the end point but it was easy to spot and navigate to. Pricing is reasonable, if you split the cost with your group it’s about as much as going to a movie :) 3 hours of river time makes it so you don’t feel rushed. It gave us an hour to stop halfway for a swim and a snack. We will without a doubt be back. I highly recommend Riverside Rafting to anyone looking for a memorable day out with incredible views!Posted on Google![]()
Zemen OkbeTrustindex verifies that the original source of the review is Google.
This was my first rafting and I loved how relaxing it was. Floating along the river with the views all around was so beautiful and peaceful. Such a perfect way to spend the day outdoors!Posted on Google![]()
Danah alsharrahTrustindex verifies that the original source of the review is Google.
Great location very convenient parking and the drop-off location is convenient as well. I have have rented with this company more than once. There was an issue with the booking where they couldn't find my name but thankfully I took a screenshot I had to speak to multiple crew members to prove my booking and wait longer than others which was frustrating for my little kids but we eventually got on the raft and had fun.Verified by TrustindexTrustindex verified badge is the Universal Symbol of Trust. Only the greatest companies can get the verified badge who has a review score above 4.5, based on customer reviews over the past 12 months. Read more